- What are your hours of operation?
- What are your daycare hours?
- What is a playdate?
- What is a Temperament Evaluation?
- Is there a fee for the Temperament Evaluation?
- How do I schedule a Temperament Evaluation?
- Do the dogs get walks outside?
- Do you feed dogs in daycare?
- What are the requirements for boarding?
- What is your cancellation policy for boarding?
- What do I need to bring when my dog boards?
- Why do I need to bring my own food for boarding?
- What vaccinations are required
- Is your park closed on Sundays?
- How do I sign up for a training class?
- Why do you have restrictions on your monthly specials?
- Do you allow Pit Bulls in your facility?
What are your hours of operation?
Our facility is open Monday thru Thursday from 7am to 9pm, Friday 7am to 6pm, Saturday
9am to 5pm and Sunday we are open for boarding drop-
Daycare hours are:
Monday thru Friday 7am to 5pm
Saturday 9am to 4pm
Sunday 9am to 4pm (By reservation only)
Early drop-
Monday thru Thursday at 5pm our daycare turns into play dates (daycare by the hour) until closing time.
Play Dates is daycare by the hour. If you wanted to run a couple of errands and let your dog play for an hour or two play dates would be a perfect option for you. Some clients enjoy using our free WiFi in our coffee bar while their dog plays in daycare for an hour. Also after 5pm, Daycare automatically turns into play dates. So if you have things to do at night or can’t pick up your dog by 5pm, no need to rush because were still open Monday thru Friday (Friday only till 6pm) so your dog will continue to have fun until you arrive.
K9 Kampus is proud to offer extended hours of pick-
What is a Temperament Evaluation?
A temperament evaluation is the process we use to verify every dog that comes into our care for either daycare or boarding passes all the requirements to participate in our daycare program including playing well with others.
There are 2 parts to the temperament evaluations: First a 10 to 15 minute interview process that includes the pet parent and the dog. We do this to get to know the parent as well as the personality of the dog. We are trying to find out the likes and dislikes of the pet and we are looking over the dog to ensure they are in good health and without any medical issues. We are also looking for any toy or food aggression or anything that needs to be noted in the pets file.
Second: After the interview is completed and there are no issues we introduce the pet into the daycare area. If there are no immediate issues with aggression we ask the parents to leave their pet with us for at least a few hours to see how the interaction between their loved one and the daycare group continues.
For additional information about Temperament Evaluations click here.
Is there a fee for the Temperament Evaluation?
Yes, there is a $25.00 fee for the Temperament Evaluation and it includes a day of daycare on the day that you schedule a Temperament Evaluation.
How do I schedule a Temperament Evaluation?
Just call us! 321-
Do the dogs get walks outside?
We are primarily an indoor facility, therefore, for our daycare dogs we do not walk them outside. We have indoor potty’s and of course pick up any accidents immediately. On occasion we will have a dog that will not use the indoor pottys and we will be sure to take them for a business walk if needed. However, a business walk or neighborhood walk can be added on to your dogs day for an additional fee.
Boarding dogs receive 3 business walks per day.Top
Do you feed the dogs in daycare?
Our preference is to NOT feed dogs in daycare. We suggest that all dogs that participate in daycare be fed either before or after they arrive. Dogs need to be separated to eat and unlike our dogs that board with us that have their own suite to eat in, our daycare dogs do not. Therefore, we have to separate each dog to give them down time, eat, and let their stomachs settle before they return to the daycare floor and our facility is not set up to separate daycare dogs. Top
Of course we will do our best to accommodate special dietary needs but our preference is to have our daycare dogs eat either before or after their day with us.Top
What are the requirements for Boarding?
All dogs must have their latest vaccination records on file with us (Rabies, Bordetella, DHLPP). A 50% deposit is needed to reserve a suite. Although you do not need a temperament evaluation to board with us, your dog will not be able to participate in daycare while they are boarding with us if they are not approved. Please see our cancellation policy in regards to return of deposits.Top
What do I bring when my dog boards?
First of all make sure that we have your vaccination records on file. If we do not have these your dog cannot enter the facility. You can bring anything you want to put in your dogs suite while he is boarding with us. We suggest his favorite blanket or toys, we encourage bringing personal items so that your dog is as comfortable as possible. Bring enough food for him during his stay and any treats he/she is allowed to have/.
Please click here for our Boarding Checklist to help with your preparations.
If your dog is staying over for a slumber party they will not have a suite, so please do not bring any personal items other than food and treats. Please note that slumber parties are offered certain times of the year, they are not always available and they book up quick.Top
Why do I have to bring my own food for boarding?
We recommend bringing your own food to allow your dogs digestive system to remain on the same cycle. Some dogs may get stressed while boarding and this can affect their gut, changing their normal diet can also affect their gut, introducing both boarding and a change of diet is increasing the probability your dog may experience diarrhea or vomiting. Most dogs that are regular daycare participants that are familiar with us and our facility very rarely experience stress induced diarrhea or vomiting, but almost always a change in diet will.
If you forget your food you have two options for feeding your dog while boarding, 1: purchase a bag of our high end holistic dog food or 2: we can feed them our house food for an additional meal fee. Top
What is your cancellation policy for boarding?
Because we are limited in the number or luxury boarding suites that we have we require a deposit to hold the suite for the dates you have reserved. Your deposit guarantees your suite for the number of days you requested. By reserving those days we have to turn away other clients that need boarding.
If you cancel within 72 hours of your check-
What Vaccinations are required?
K9 Kampus requires Rabies, Distemper series and Bordetella. We are very strict on this requirement. We do not allow any dog past our reception area if we do not have proof of these vaccinations. Bordetella is the only vaccination that we will allow a temporary waiver for.
Bordetalla AKA Kennel Cough, is an upper respiratory infection. K9 Kampus prefers that the Bordetella vaccination be given every 6 months to those dogs that will be attending daycare or participating in boarding on a regular basis, but we will accept an annual vaccination. It is important to understand that there are many different strains of Kennel Cough and the vaccination that you receive does not guarantee that your dog will not contract the some form of the infection. It is the same with people receiving a flu shot, it does not guarantee you will not catch the flu or a cold but it protects you against some strains. Very similarly the more you build up your immunity the better your defense.Top
Is your Park Closed on Sundays?
Our Park is open on Sundays from 9:30 am to 4:30 pm.
We are also open for boarding drop-
How do I sign up for a Training Class?
Anyone interested in training can sign up, up you do not have to be a current client
with K9 Kampus. You will have to be registered in our system which you can do by
completing the online form or you can drop by. Vaccination records must be submitted
and a 50% non-
Why do you have restrictions on your monthly specials?
We have certain restriction and limitations on our specials to ensure everyone gets the same opportunity and for staffing planning purposes. Our restrictions/limitations are as follows:
1. To receive the special prices/accommodations you MUST be reserved at least one day in advance for the special to receive the special price.
2. There are limited spaces for each special. So you must be reserved for each special.
3. If you are a no-
4. If all the reserved special positions are taken, you can still attend daycare it will just be for the regular price.
5. Walk-
Do you allow Pit Bulls in your facility?
Unfortunately due to Insurance limitations and liability we are currently unable to allow full bred Pit Bull dogs in our facility. Please know that K9 Kampus does not discriminate based on dog breed, as we believe each dog is an individual and a specific breed does not determine whether the dog is good or bad. That is one of the reasons why we rely heavily on Temperament Evaluations to determine whether a dog is suitable for Daycare. We evaluate all dogs regardless of size and breed and we feel this should be the same for breeds that are labeled as bully breeds as well.
Until our insurance company changes their policy we must adhere to their rules and regulations. Your patience and understanding is appreciated. Top
K9 Kampus reserves the right to turn away any dog they feel they cannot control for any reason.