K9 Kampus Web Cam Trouble Shooting

1. You must use Internet Explorer

2. Your virus software might beset too high. Please try lowering to at lease medium.

3.  The Firewall at your location will not permit the web address to view. Please inquire with the IT department at your location.

4. If it is your own firewall, lower the security or add the web address as a safe location.

5. You may have to either allow or install Active X Controls. Click here for additional instruction for this.

6. Verify you have Java installed.

If the above still does not work for your computer system you can download the actual program by going to the following link http://ezwatch.com/downloads/

  1. Select EZ Watch Pro Version 4.23.3.39
  1. It will ask you for your name and email
  1. Select Run
  2. Select install
  1. It will ask you for a company name- just enter your name again
  1. Select Custom Install
  1. Uncheck all boxes EXCEPT Live Viewer
  2. Select Next

If you are still experiencing problems you can call EZ Watch directly at:

1-866-241-3400