K9 Kampus K9 Kampus

K9 Kampus Changes


As we grow and expand it is necessary to change current policy and add new policies & procedures in order to maintain the highest degree of customer service while providing a safe and secure facility for you and your four legged children.

K9 Kampus strives to post these changes and notify parents to the best of our ability. Therefore, in order to aid in this process we are including a page on our website dedicated to changes that may affect your stay at K9 Kampus.

We will do our best to list any and all changes that affect you as of October 30, 2013. We will also try to list past changes that may need clarification. Please contact us if you have any questions  about anything listed on this page.

January 1, 2014

Facility Contract: As of January 1, 2014 all clients will need to complete the new Facility Contract that will include updated information on all our new services in regards to the expansion. Please note that a suspension in services will result until the new facility contract is signed. Also if it has been more than a year since you have used our services you may be required to re-sign our contracts.

Boarding/Daycare/Temperament Evaluation: If you have not used our services for more than 3 months you may be required to complete another temperament evaluation. Dogs that do not participate in open play consistency can not be considered verified as a K9 Kampus daycare/day play participate, therefore, a re-evaluation as per our Temperament Evaluation process may be required. All fees apply for a re-assessment

Intact Dogs: We will no longer accept any dogs over the age of 6 months that are not neutered/spayed for daycare or boarding. No exceptions. Dogs under the age of 6 months that are not neutered/spayed will be allowed to participate in daycare until they reach the age of 6 months or until they start to exhibit characteristics not allowed in daycare play (humping, marking, etc).

Intact dogs are welcome to participate in training classes. Intact dogs that participate in grooming will not be allowed to participate in free play while in grooming and can only stay in the facility as long as they are being groomed. Daycare or extra hours in the facility is not available to intact dogs being groomed.

December 1, 2013

As of December 1, 2013 our Boarding prices will be increased by $5.00 per day for all suites to include outdoor pay for all boarders in the facility.

September 1, 2013

Due to a consistently high volume in our daycare and Boarding services we will no longer offer Free Park Play on Saturdays. Park Play will resume for a fee once our outdoor  park is complete (Estimated date of opening December 1, 2013)

August 1, 2013

K9 Kampus will no longer allow RETRACTABLE Leads on the premises. We have had too many incidents and close calls between our  2 or four legged clients and employees being injured by retractable leads. Especially in the front reception area due to dogs entangling themselves around legs of clients or other dogs. Therefore, we feel it best to ban them from the premises. While these types of leads provide a useful purpose when walking in your neighborhood they care not conducive for use in our facility. Therefore, we respectfully request that you use a different lead while on K9 Kampus premises.

Please note that you will be turned away for any on-site activities with your dog if you arrive with a retractable lead. K9 Kampus recommends slips leads while on the premises. They are safe, secure and easy to place on and off your dog.

July 1, 2013

During our outdoor expansion construction our free indoor play ground hours are not guaranteed to be available do to a high volume of our daycare and boarding clients. Please be sure to call or check our Facebook page for updates on Saturday Free Park Play.

 

June 1, 2013

As of June 1, 2013 all after hour pick-ups for any service will be subject to a $20/hour/dog pick-up fee. Late pick-ups will have to be pre-arranged and a credit card will be required in your account. The procedure will include you to sign out your dog at the time you pick up. That time is used to process the fee associated with your after hour pickup the following day with our day staff through the computer system. Please note that night staff does not have access to the computer system, therefore, payment process is completed the following day.

K9 Kampus prices, policies and procedures are subject to change at any time.

 We do our best to keep this site updated, but information and prices are subject to change.

Please call K9 Kampus at 321-622-8971 for the most up to date information.